Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel

Started out very pleasant but Woke up to 16 plus vehicles had been broken in to, windows broken out and trashed and police everywhere. Definitely not expected. Did not stay the next night there. Scared and stay there again.

I didn't eat breakfast at the hotel. But I can tell you one thing for sure. The staff at this hotel was top notch! Everyone was so helpful. We stayed for six days, and enjoyed each and every minute we were there! When we first checked in, we had an issue with our room card. But within ten minutes, it was resolved. I would recommend this hotel to anyone with no problem! This place will be my go to place when I return to Memphis! No doubt about it!

Everything from the time I pulled up to the time I left. It was wonderful! I booked around 8pm because we live in Memphis and our power is out and now has been out for 28 hrs. When I booked it was the only hotel available I live in Raleigh but we drove all the way out there so the children could be comfortable. We made it about 10 something it was a long line alot of people were trying to get a room when I say the front desk was so nice. It was a man and a woman and they made sure they worked with us all and let us know they would take care of each customer! It was great. The best hotel I have stayed in in a long time and I stay at hotels on the regular! I loved the room the parking in a gated parking lot it was just wonderful! Thank you all! We were stressed being without power from the storm but staying there made it all better!

Everything was great within the hotel itself. The breakfast was excellent! I liked that management accompanied my family despite of the issue at hand. They made us feel at home and very much welcomed.

The room was clean and specious. The property was well maintained.